Shipping

Same business day despatch if payment cleared before noon (Victoria business days).

Please note: Delivery services do not deliver on weekends or public holidays.

 

SHIPPING COST AUSTRALIA-WIDE

 Order Item Value
 Standard
 Express
 Click & Collect (See more)
 Spent under $99
 $10.95
 $16.95
 FREE (Melbourne only)
 Spent over $99
 FREE*
 $16.95
 FREE (Melbourne only)
 Spent over $180 
  FREE* 
 FREE* 
 FREE (Melbourne only)

 

FREE* Only valid for orders under 3kg.

Please note: Bulky orders, special orders and orders over 3kg are charged by dimension weight and postcode.

 

DELIVERY TIME ESTIMATES

 Delivery Type
 VIC
 ACT
 NSW
 NT
 QLD
 SA
 TAS
 WA
 Express* (business days)
 1 to 3
 2 to 4
 2 to 4
 3 to 5
 3 to 4
 2 to 3
 2 to 4
 3 to 5
 Standard (business days)
 3 to 5
 4 to 5
 4 to 5
 6 to 9
 4 to 6 
 3 to 5
 4 to 6
 7 to 8

 

Express* Most express deliveries arrive within 2 days if you are within the next day express network in Australia.

Please note: Australia Post no longer offers delivery guarantees.

Deliveries to rural areas and parcel lockers may have longer delivery times. More information is available on the Australian Post website here.

You can track your order either using the consignment number by visiting here or by contacting Australia Post on 131318.

 

BUYER RESPONSIBILITIES

  • Shipping orders will require your email address, street address, contact mobile number and signature on delivery.

  • Your parcel tracking number will be supplied via automated email.

  • If you are unavailable at the time of delivery or the address is incorrect, re-delivery fees will apply.

  • We are not liable in the case that you do not receive your safe drop service orders.

  • If you will not be at home on business days between 8am and 5pm we recommend you have your order sent to your work place.

  • Parcels cannot be redirected to a different address once the item has been posted.

  • We do not offer delivery guarantees because we have no control over your order once it leaves our warehouse.

 

INTERNATIONAL BUYERS

All International orders may be subject to local customs or import duties, which are required to be paid by the recipient of the parcel. For further information on these fees, contact your local customs office to see if any taxes, customs or import duties apply before placing your order. Failure to pay these charges will result in your delivery being abandoned without chance for refund. If you wish to return your delivery, you are responsible for all shipping costs and possible charges.

Please also note that some rural area will take longer delivery time and extended area surcharge may apply. Bulky or over-sized item may incur additional charges. In this case, we will contact you to discuss those charges before proceeding with your order. If item is in factory faulty or out of stock, you will be notified of the expected additional delay immediately. Costume King reserves the right to change the shipping method of any order as required.